+2
Under review

Graphs not updated since 26.02.2015

Srdjan 9 years ago updated by Pål Andreassen (CTO) 9 years ago 33
Sensor and devices show no grpahs after 26.feb
Under review
I turn off monitoring if you have not been logged in for 90 days. Could that be the case for you? Seems it's logging now. Several of your sensors have values logged today.
Hi Pal,
tnx for quick reply.
I log almost every day, so thats not the case.
Still no graphs after 26.feb 2015...
P.S.
I think it have something to do with 1970 year allways shown above graph...
Same issue as I have for one sensor

Per
I've had a look at your logged data. And I have not received any push data for those sensors since 26/2. But I can see from Telldus that they still are active. I've reset your push status .Can you login again now and check your sensors. That will cause Tellmon to ask telldus to start pushing your data again. Hopefully new data should arrive then.
No new data, I even restarted my 24/7 server.
and there is still 01.01.1970 year (cannot select any date after that)..
No graph when press day, week, but when I press month tellmon shows some graph data ending with 26.02.2015
P.S.
I forgot to mention this at the start of this thread:
when i go to my sensor @tellmon.net, in column "Last update" sensors shows last updated status from few minutes ago.. but there is nothing on the graph :(
+1
The "last update" is gotten from Telldus. So they are receiving your data fine. It's just tellmon that does not get it.
Hi Pål

Can you see if its same issue for me around rain sensors that have same graph issue as date is shown 19700101. Try to reset for push Telldus.

BR Per
I've been running exensive logging and I do not receive any values for your sensors. Seems like Telldus simply is not pushing values for several sensors anymore. I'll raise a ticket with Telldus support.
Srdjan: Did you logout and backin to Tellmon? Seems push is still off on your user.
Yes Pal,
i did relogging several time but still no graphs and the year is still 1970 above the graph.
No data after 26. feb :(
P.S.
Since tellmon site is active and alive, i didnt go to telldus live! and today when I visited it I see they put a log (beta) button on their site. I just tried it and it shows my on/off states.
Dont know how old is that, but maybe they changed something on their side.
Telldus support wants to know if you guys (with non-updating sensors) are using Tellstick.Net or TelldusCenter.
Also Per Söderman: What is your login at Tellmon? I tried the email you use on userecho, but that's not the one.
I have TDuo (FW 12) and Telldus Centar 2.1.2_beta10.
I use tellstick.net and my email is per.soderman@gmail.com
The gmail is used to login to telldus
fejan@home.se is not a registered user on Tellmon, but per.soderman@gmail.com is....
Yes correct gmail is the one I use
@Per: The rain sensor should now show in the graph again.
Thxs Pål its working now
I just tried to remove my location from live!, and add a new one with the different name.
My problem is still the same, after 10 minutes sensors show itself in the list on tellmon site with actual values, but graph bellow is still blank.
And the year above graph is still 1970...
Telldus had a bug that caused values from Tellduscenter to not be pushed to tellmon. They fixed it but rollout could take some time they said. Wait a few more days then contact Telldus support.
Hi Pal,
7 days ago I deleted my account on tellmon, reset my location on telldus, and after few hours log back in on both..
7 days passed, but nothing changed :(
Here is my screenshot from minutes ago..

@Srdjan Macic
According to my data you have two locations attached to your account: Bljvac and BALJ. Neither of those have push enabled.

Can you logout and back in and I'll check the logs?
I just did.
From location dropdown menu there is only one location (BALJ)
Ok. I can see in the logs that the "setPush" API call went to telldus with argument "True" and it returned "success". So Tellmon is now subscripting to the "BALJ" location's events.

I've never used Telldus Center, but I remember there being a setting you need to turn on to have it push data to Telldus Live. Have you checked that this setting is correct?
Yes it is correct, ..
when You want to edit sensor name there is an checkbox "Send to Telldus Live" and they are all checked.
Its been 2 months without graphs, and I tried everything.
Deletion of account didnt do anything, its still 1970. above the graphs,
and sensor values are updated regulary.

I also noticed that my alerts on tellmon dont work anymore :(
And when I try to edit or add new alert, when I choose the desired sensor there is no more "temp" in drop down menu on channel/trigger. Just blank space. Same for every sensor...
I'm sorry, there is nothing more I can do. Tellmon simply does not receive anypush data for your sensors. That is also why alarms do not work. You'll have to ask telldus support for help. Tell them that push if not working for you against tellmon and what version of telldus center you are using on what kind of device. They can look for issues at their end.

i've gotten one report that push stopped working for a user when they signed up for the new telldus live beta. Have you done that?
No, I didnt signed for beta.
I will contact telldus support then.. thanks!
Hi Pal,
please delete my account and data from tellmon. mail is srkill***gmail.com
Ok. Your account and data has been deleted.